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There are tons of agents that either rant or rave about their jobs. I found one that has a lot of promise.
Interviewing for a new job is always scary, especially for a new graduate. With no experience and little information about the job, it is normal to hesitate.
What does a “911” call center look like? How are dispatchers or agents trained? What does it take to be one?
A New Zealand 111 (ala 911) agent was reprimanded for failing to get critical information when a woman called to report her husband was threatening her life. Her husband was shot.