I work with marketing agencies, small business owners, professionals, and startups within the digital space. I currently manage Social Imageries, a social media design service of Conversologie LTD. I’ve done workshops on social media for various organisations such as the University of Auckland, Unitec, House of Travel and more.
A Hootsuite Ambassador for New Zealand. As an active member of the Social Media Club Auckland (SMCAKL) team, I livestream the monthly event, manage the Twitter stream, and host (Emcee) at least one event per year. Past events at SMCAKL: Socialise your Boss & Let the Games Begin.
Organiser of the NZ Bloggers Network, I host monthly meetups in Auckland and Blog Consultations for bloggers.
Finding a “new shiny toy” is what I love to do. Whether it be a new web tool, gadget, game, or the latest craze online, I’m sure to try it out. An early adopter. I love to share my knowledge to whoever wants to learn. I’m ecstatic when people and organisations get better at what they do.
When people see business risks I usually see opportunities. I’ve always been driven to support professionals and companies from various industries in finding solutions to challenges that involve productivity, business development, and customer relations. Spent more than a decade researching, testing, and applying my knowledge in customer service, project management, business process outsourcing, training, and web technologies, to help clients create a coherent and flexible system that is productivity-based and customer-centric.
My pioneering spirit has led me to introduce the concept of webinars to the Philippine market back in 2008. My passion for virtual events has earned me the nicknames “Webinar Girl” and “Virtual Business Educator”, among others.
I love sharing my knowledge and had been invited to several speaking engagements on topics related to social media, online community management, virtual events, customer service, training, and business process outsourcing.
Organisations & Affiliations
NZ Bloggers Network, founder & organiser
Social Media Club Auckland (SMCAKL), committee team member
Triiibes – network of people who want to lead a tribe created by Seth Godin
Philippine Society of Training and Development (PSTD), past member
Internet and Mobile Marketing Association of the Philippines (IMMAP), past member
Philippine Society for Quality (PSQ), past member
Digital Filipino, past member
Videos, Podcasts & Articles
Digital Business Summit (Go-to-Girl Stream – November 2014)
Let the #SMCAKL Games Begin (MC – SMCAKL August 2014)
Social Media Strategy (Go-to-Girl Podcast)
Inspiring Women Entrepreneurs, Digital Filipino
SME Forum Guesting (blog post/video)
Use of Webinars Growing (Sun Star Cebu)
Money from Facebook Games (Sun Star Cebu)
Tek Tok TV Guesting (YouTube video)
Events Go Virtual (Entrepreneur Philippines, Nov. 2011)
Jam is highly knowledgeable about social media and has a great understanding of how the end user may experience it. She initially provided a great workshop to my team about social media networking and was very clear and concise in her messages. From there she ran a couple of workshops for Unitec staff and students/grads (on onliie branding and reputation) and this was extremely well received – she facilitated (rather the directed) the learnings and introduced many new concepts and ideas. She is an engaging and thoughtful facilitator and I would definitely recommend her as a expert in the field of social media.
Jam is my mentor when it comes to webinars. I would not have learned and explored its potential to the fullest if not for her patience & guidance.Janette Toral
As a Hootsuite Ambassador, Jam has displayed the knowledge required to develop and execute successful social media strategies. The Hootsuite Brand Ambassador programme is a volunteer role suited for experienced Hootsuite users who share the benefits of Hootsuite’s social relationship platform and provide insightful feedback to continually help us improve our platform and associated services.
Jam joins a select group of individuals and online networkers who are passionate about social media, enjoy sharing their knowledge and insight, and take part in both online and offline events which have helped us grow Hootsuite to where we are today.Crystal Jiang
Provided direction and clarity on our Social Media and aspects of marketing. Was able to answer in-depth questions clearly and simply. Gave practical assistance in establishing social media strategies. Highly recommended.
Jam is one of the dedicated crew that makes #SMCAKL (Social Media Club Auckland) happen every month. She has a lot of up-close-and-personal experience with social media and a strategic mind to drive working results using a bunch of digital tools.
Jam understands human behaviour. Her workshops not only teach you what to do, but how to understand your customers. With this new way of thinking our digital marketing is getting more effective every day. Her coaching is powerful stuff.Justin Scott