JAM MAYER

Finding a “new shiny toy” is what I love to do. Whether it be a new web tool, gadget, game, or the latest craze online, you’ll see me trying it out. Some call me an early adopter. Friends tell me I am a warrior but have a heart of a priest. I love to share my knowledge to whoever wants to learn. I’m ecstatic when people get better at what they do – that means I did something right. Oh, and I love cats.

Okay, enough with the personal stuff. Here is the more professional bio everyone expects.

Versatile entrepreneur committed to pursuing a career in areas related to training, virtual events, writing, quality, business improvement, customer service, content development, and research. Passionate for innovation and technology and has great interest in creative endeavors such as communications, marketing, and the performing arts.

• Founder & President of ProFora Media, the Philippines’ premier virtual events company
• Founder & Principal of Mayer Virtual Consulting
• Co-owner of Home Based Elite, a membership site that offers training for home based entrepreneurs.
• Call Center Consultant / Director, assisting businessmen set up and manage their own call centers
• Casual game writer for Gamezebo, one of the leading editorial websites that covers the casual games industry
• Professional blogger
  • Created and maintains Philippine Customer Service, Philippine Webinars, Call Center Blurbs and Throb of Knowledge.
  • Writer of Call Center Script and co-writer of BizToolbelt which are both part of the Know More Media (KMM) business blog network.
  • Freelances as a ghost writer for several organizations and websites.
• Has done several speaking engagements on topics related to the BPO industry, virtual events, marketing, customer service and training.
  • The Business of Virtual Events
  • Using Webinars to Market and Support your Business. Digital Filipino E-Commerce Summit 2010
  • Leveraging Virtual Events & Social Media for Personnel Management
  • Utilizing Exceptional Social Media Strategies in Developing Excellent Customer Interaction Platforms. 6th Annual Customer Interaction Asia Pacific
  • Career Talk. Miriam College
  • Call Center Primer.  AMA Mandaluyong
  • Call Center Training. Teledevelopment Call Center Training Convention
  • Digital Marketing. DLSU CSB
  • Webinars 101. DLSU CSB
  • Virtual Events 101. Ateneo
• Spent 8 years in the call center industry climbing the corporate ladder from Agent to Regional Performance Director.
• Member and affiliated with several professional organizations
  • Triiibes – network of people who want to lead a tribe created by Seth Godin himself
  • Philippine Society of Training and Development (PSTD)
  • Internet and Mobile Marketing Association of the Philippines (IMMAP)
  • Philippine Society for Quality (PSQ)
  • Society of Empowered Entrepreneurs (SEE)
  • Digital Filipino
  • Young Entrepreneur Society (YES)
• Past Founder & President of Persona EDG, a graphic and web design company
• Past shareholder of Praebeo Resources, a corporate talent management company

Videos and Articles

Making Webinars Work for Businesses (video)

SME Forum Guesting (blog post/video)

Use of Webinars Growing (Sun Star Cebu)

Money from Facebook Games (Sun Star Cebu)

Tek Tok TV Guesting (YouTube video)

Recommendations

“A very efficient, work oriented, and hard working individual who will not stop until the job is done. Truly, a very dependable, reliable and trustworthy person.”

“Focused, driven, and results-oriented, Jam’s no-nonsense approach and meticulous attention to details shines through in any professional undertaking. Plus…she doesn’t forget her sense of humor through the whole process.”

“Jam has had an amazing impact on the digital marketing industry, particularly in webinars. The technology, now on its infancy stage, was practically nonexistent when Jam slowly introduced it to the Philippine market. Jam is highly respected by her contemporaries for her willingness to help anyone anytime she can. She has been instrumental in helping institute new ideas in cost saving procedures, as far as webinars are concerned. She is very well organized, diligent in her paperwork, easily reachable, and always on time.”

“She was consistently helpful, resourceful and a source of knowledge regarding operational and quality processes. Her leadership abilities and her willingness to share her knowledge made her not just a valued colleague, but a valued friend.”

“Jam is an admirable mentor who taught me a lot about operational quality and has also been a mentor when it comes to training/learning. She has made a significant mark in my success and up to this very moment, someone I look up to.”