Due to today’s constant advancement of technology, we expect gadgets to come out with the latest and most number of features in one device. It is common to have a phone, camera and wireless connectivity in one. It’s just cool to have one but a waste to bring into the office if you work in a call center. Well, not entirely.
Interviewing for a new job is always scary, especially for a new graduate. With no experience and little information about the job, it is normal to hesitate.
A lot of readers sent their emails asking alist of questions and favorable answers to call center agent interviews. Though it would be easier to give the answers, it would not be fair to you or the company interviewing for the open positions. What we can do is provide some guidance on how to pass.
Thank you for the overwhelming comments and interest in this topic. It only proves that a lot of people, even newly graduates are keen on joining the industry. This is good news. In as much as I would like to answer all your emails individually (which I have to most readers), I would like to summarize what I’ve sent so far.